QUOTATION TERMS AND CONDITIONS

 1. Validity

Quotations are valid for 30 days from the date of issue unless otherwise stated in writing. Prices may be subject to change after the validity period.

2. Pricing

All prices are quoted in Australian Dollars (AUD) and are exclusive of GST unless specified. Pricing is based on current costs, including materials, freight, and exchange rates, and may be adjusted if these change.

3. Availability

Quoted items are subject to availability at the time of order. Equivalent substitutes may be offered where necessary, subject to customer approval.

4. Lead Times

Estimated delivery times are indicative and subject to supplier or transport delays. The Industrial Wholesaler accepts no liability for late deliveries outside of its control.

5. Freight

Freight charges, where applicable, will be quoted or invoiced separately. Goods are supplied ex-warehouse or supplier, and risk transfers to the customer upon dispatch.

6. Custom and Special Orders

Orders for non-stocked, custom, or special items are non-refundable and may require full upfront payment.

7. Acceptance

Issuing a purchase order or confirmation of a quote indicates full acceptance of these terms.

TRADING TERMS AND CONDITIONS

1. Payment Terms

For approved credit account holders: 30 Days End of Month (EOM) from date of invoice.

For non-account customers: Full payment is required prior to dispatch.

All payments must be made via EFT to the bank details listed on invoices.

2. Credit Accounts

Subject to application and approval.

Credit terms may be varied or withdrawn at any time without notice.

3. Overdue Accounts

Interest of 10% per month may be charged on overdue balances.

Supply may be suspended until overdue accounts are settled.

4. Returns and Warranty

Goods may be returned only with prior approval within 7 days of delivery.

Products must be in resaleable condition. A restocking fee may apply.

Manufacturer warranties apply to all supplied products. The Industrial Wholesaler is not liable for misuse or incorrect installation.

5. Ownership of Goods

Ownership remains with The Industrial Wholesaler until full payment is received.

6. Claims and Discrepancies

All claims for short delivery, damage, or errors must be made within 48 hours of receipt with supporting evidence.

7. Force Majeure

The Industrial Wholesaler is not liable for failure or delays due to events beyond its control (e.g., natural disasters, supplier delays, transport disruptions).

8. Product Suitability

It is the buyer's responsibility to ensure the suitability of goods for intended use.

9. Intellectual Property

All documents, drawings, images, and designs remain the intellectual property of The Industrial Wholesaler unless otherwise agreed in writing.